Grounding lamps and other 2-prong devices
So, I have devices that have cables with only two prongs and not a grounding prong. I am not sure if you could develop a product that turns like say my two prong lamp into a lamp that is grounded with a grouding adapter or not. But if you did, I would so purchase it from you as well. I already have purchased alot from you already and would like to support your company some more.
How would you rate the customer service you received?
Satisfaction mark by Tek Out 3 years ago
Excellent customer service, my question was answered and I will definitely be purchasing more stuff in the nearby future with this company.
Add a comment about quality of support you received (optional):
It is not possible to convert or adapt a 2-wire cord into a grounded cord. The cord would need to be removed, and a 3 wire - or better yet shielded power cord - would need to be installed in its place.
For lamps, the metal body of the lamp should be connected to the ground conductor and/or "drain wire" on our shielded powercord. Lamps usually have a nut that connects the stem of the lamp to the base, and this is usually a good place that can ground the entire lamp.
An electrician, electronics repair, or lighting shop could likely do this for you safely if you supplied them the lamp and one of our cords. Some customers do it themselves, but this is not recommended unless one has a good amount of experience with wiring and is confident one can safely do it.
ElectraHealth Principal
Click here for personal 1-on-1 help with me